Customer’s Voice

Our guests love talking about us. Follow our Instagram to see what they are already saying.

Here are some of the comments we have received from our customers.


Best ski day for the family

We went ski guiding with Anna Owen in Rusutsu – best ski day for the family this trip!

We’ve booked ski lessons with Anna in previous seasons – she’s great with the kids, very patient and fun!

And great with adults too – shows you how to have fun and enjoy the sport, the snow and the mountains and teaching you great techniques at the same time. It’s also a real pleasure booking with Pure Hokkaido- responsive, straight forward, professional delivers as they promise!

TSIN Uin Foong

Even gave their dad a few new tips!

We had a great experience with Pure Hokkaido! Justin and Amber were with us for 6 days and our kids improved so much.

They made each day lots of fun for the kids and even gave their dad a few new tips! This was our second in a row with Pure Hokkaido.

Thanks so much for Everything. See you next season!


Missing it already!

My 6yo and us had a great 2-day ski lessons with Craig, who injected fun yet ensured all of us learnt safely throughout the days. He also took great care of us before and after the lessons, making everything fuss-free.

Thanks Pure and Craig for creating such fond memories for us esp introducing skiing to my boy, who had a blast on the slopes and is missing it and Craig already!

Jason LOW